2.1 Your Privacy Matters: At Hepta, we are committed to safeguarding your privacy and protecting your
personal information. Our Privacy Policy outlines how we collect, use, and protect your data when you
visit our website, make purchases, and interact with our services. By using our website, you consent to
the practices described in this Privacy Policy.

2.2 Information Collection: We may collect various types of information, including but not limited to
your name, contact details, billing and shipping addresses, payment information, and other data
necessary for processing your orders and providing customer support. Additionally, we may collect data
related to your interactions with our website, such as your browsing history, product views, and
shopping cart activity.

2.3 Usage of Information: We use the information we collect for several purposes, including but not
limited to:

• • Processing and fulfilling your orders.

• • Communicating with you about your orders and inquiries.

• • Providing customer support and resolving issues.

• • Customizing and personalizing your shopping experience.

• • Sending promotional offers, newsletters, and updates with your consent.

• • Analyzing website usage and performance to enhance your experience.
  • Complying with legal requirements and protecting our rights and interests.

 

2.4 Data Security: We employ industry-standard security measures to protect your data from
unauthorized access, disclosure, alteration, and destruction. Our website utilizes encryption, secure
payment gateways, and secure socket layer (SSL) technology to ensure the confidentiality and integrity
of your information.

2.5 Third-Party Services: To enhance your experience and offer various functionalities, we may engage
third-party services or partners, such as payment processors, shipping providers, or analytics services.
These third parties may have access to your information as necessary to perform their services. We
carefully select and partner with reputable organizations that are committed to data protection and
privacy.

2.6 Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to
improve your browsing experience and gather information about your usage patterns. You have the
option to manage or disable cookies in your web browser settings. However, doing so may affect certain
website features and functionality.

2.7 Data Sharing: We do not sell or rent your personal information to third parties for their marketing
purposes. Your information may be shared with third parties only for the purposes outlined in this
Privacy Policy, such as order processing, shipping, and customer support.

2.8 Data Retention: We retain your personal information for as long as necessary to fulfill the purposes
described in this Privacy Policy, unless a longer retention period is required by law.

2.9 Children’s Privacy: Our website is intended for users aged 18 and older. We do not knowingly collect
or maintain personal information from individuals under the age of 18 without parental consent.

2.10 Changes to the Privacy Policy: We reserve the right to update and modify our Privacy Policy.
Changes will be reflected in the updated Privacy Policy on our website, and the date of the last revision
will be indicated. It is your responsibility to review our Privacy Policy periodically for any updates.

 

At Hepta, we value transparency and believe in empowering our users. This section outlines your responsibility as a cardholder to retain a copy of transaction records for your own reference and protection.

 

2.11.1 Cardholder Responsibility:

By engaging in transactions on our platform, you acknowledge and agree to retain a copy of the transaction records related to your purchases. This includes, but is not limited to, order confirmations, invoices, and receipts.

 

2.11.2 Purpose of Retention:

Retaining transaction records is essential for your own financial management, accounting, and potential dispute resolution. It serves as a reference for your orders, payments, and interactions with our platform.

 

2.11.3 Duration of Retention:

We recommend that you retain these records for a period deemed necessary for your own financial and accounting needs. This may include tax-related purposes and potential dispute resolution. Please refer to relevant legal and regulatory requirements for guidance on specific retention periods.

 

2.11.4 Security Measures:

Ensure that you store electronic or physical copies of transaction records in a secure manner to prevent unauthorized access.

 

2.11.5 Limitation of Liability:

Hepta shall not be held responsible for any loss, damage, or unauthorized access to your transaction records. It is your responsibility to maintain the security and confidentiality of your records.

Our privacy policy explains how we collect, use, and protect your personal information. By using our
website, you consent to the practices described in our privacy policy.